Privacy notice

1. Introduction

ARC HR Solutions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your personal data when you visit our website or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

ARC HR Solutions Ltd is the data controller for the personal data processed through this website.

If you have any questions about this Privacy Notice or how we handle your data, you can contact us at: tina@archrsolutions.co.uk

3. Personal Data We Collect

We may collect and process the following personal data:

• Full name
• Position
• Organisation
• Email address
• Telephone number
• Any additional information you share in a contact form, email or phone call

We do not intentionally collect special category (sensitive) data through our website.

4. How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries and requests
• Provide information about our services
• Communicate with you regarding potential or existing business relationships
• Manage and improve our website

We will only use your personal data for the purposes for which it was collected.

5. Lawful Basis for Processing

Under UK GDPR, the lawful bases we rely on for processing personal data are:

• Legitimate interests – to respond to enquiries and operate our business effectively
• Consent – where you have explicitly provided consent (for example, when submitting a contact form)
• Contract – where processing is necessary to take steps prior to entering into a contract or to fulfil a contract

6. Data Sharing

We do not sell or trade personal data. We do not sell your personal data.

We may share your data with:

• Website hosting or IT support providers
• Google (for advertising and measurement—see Section 7)
• Professional advisers where necessary

All third‑party providers are required to protect your data appropriately.

7. Google Ads, Cookies, and Analytics

Our website may use Google Ads and related tools to improve how we promote our services.

7.1 Use of Google Ads and Remarketing

Third‑party vendors, including Google, may use cookies or device identifiers to:

• Show our ads across the internet
• Display ads based on your past visits to our website
• Measure advertising performance

Visitors may opt out of personalised advertising using:

• Google Ads Settings: https://www.google.com/settings/ads
• Network Advertising Initiative opt‑out: https://www.networkadvertising.org/managing/opt_out.asp

7.2 Cookies

Cookies are small files that help our website function and improve your experience.

You can manage or disable cookies in your browser settings.

7.3 Google Analytics (if enabled)

If enabled, Google Analytics collects anonymised information about how users interact with our site. This helps us understand general traffic patterns and improve the site.

Google may process data on our behalf to provide measurement services.

No personally identifiable information is stored by Google Analytics.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal, regulatory, or contractual requirements.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details above.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

11. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page.